Biological Sciences Division

Device Support Services

Device Support Services is providing a new type of end user device support with techs embedded within the departments to provide personal IT support. Embedded IT staff will learn the individual faculty and staff in the department, their roles, their research and/or clinical functions, and all the other things that make the department unique.

BSDIS Device Support Services provides IT support to most departments within the BSD. Feel free to contact us at the phone number or email below.

Contact Us

For more information about us or help needed, please contact the BSDIS team at or 773-834-4000.

Services we provide

End user device support for

    • Desktops
    • Laptops
    • Tablets
    • Printers
    • Copiers

Software support including

    • Windows
    • macOS
    • Microsoft Office
    • And much more

Additional Support for

  • BSDAD Account creation and maintenance
  • email support
  • Hardware and Software purchasing
  • Software Patching
  • Virus Scan monitoring
  • Security Policy Compliance
  • University Trusted Agent Services including:
    • Temporary CNET accounts
    • Guest Wi-Fi access